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Reseller FAQ
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Questions?

If you have any questions about our Reseller Agreement, contact us at sales@dthsoftware.com
 


Reseller FAQ


 

What can I charge for the software?

Recommended retail prices are on our Pricing page. What you charge the end customer is ultimately up to you. Your cost for the software license is 50% of the retail price listed.

 

Can I apply my brand to the software?

Absolutely. The web portals can be branded by adding your logo and color scheme. We also provide a script that changes the name in the application to your name. Example: DTH Software - Billing and Customer Management can be changed to ACME Corporation - Billing and Customer Management.

 

What can I charge for services?

Typical hourly rates for services are between $75.00 and $150.00.

You may also opt to charge by the job. This is generally welcomed by the customer though we recommend you detail your responsibilities in writing before offering your per job price.

 

Can the system be customized?

The system is very customizable. We can expose portions of the back-end or web portal source code so you can customize it to your needs. Alternatively, we can perform the customization for a fee.

You can add any new reports under custom menu shortcuts or edit any existing reports as required.

 

What if I need a customization I can't do?

We can perform the customization for you and you can bill the end user with your markup applied.

 

Can I integrate with another system?

Absolutely. Data can be pushed in and out of the system easily. We can show you how.

 

How do I get my customer's registration keys?

Once the sale is made you will contact your Account Manager with the details. We will arrange payment and issue the registration keys. Efforts are being made to automate this process.

 

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