Reseller FAQ
What can I
charge for the software?
Recommended retail prices are on our
Pricing page. What you charge the end
customer is ultimately up to you. Your cost for the software license
is 50% of the retail price listed.
Can I apply my brand to the
software?
Absolutely. The web portals can be branded by
adding your logo and color scheme. We also provide a script that
changes the name in the application to your name. Example: DTH
Software - Billing and Customer Management can be changed to ACME
Corporation - Billing and Customer Management.
What can I charge for services?
Typical hourly rates for services are between
$75.00 and $150.00.
You may also opt to charge by the job. This is
generally welcomed by the customer though we recommend you detail
your responsibilities in writing before offering your per job price.
Can the system be customized?
The system is very customizable.
We can expose portions of the back-end or web portal source code so
you can customize it to your needs. Alternatively, we can perform
the customization for a fee.
You can add any new reports under custom menu
shortcuts or edit any existing reports as required.
What if I need a customization
I can't do?
We can perform the customization for you and you
can bill the end user with your markup applied.
Can I integrate with another
system?
Absolutely. Data can be pushed in and out of the
system easily. We can show you how.
How do I get my customer's
registration keys?
Once the sale is made you will contact your
Account Manager with the details. We will arrange payment and issue
the registration keys. Efforts are being made to automate this
process.
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