Collections
Use our Collections module to manage
outstanding receivables. You can create over 200 steps in your
collections process. At each step you can specify the overdue
amount, days since payment and days since last notice required to
qualify an account for each step.
Outgoing literature is completely
customizable. The system includes templates for friendly reminder
letters, disconnect notices and reports for collection agencies.
Charges can be automatically added
to accounts as they reach specific collection steps. Accounts can
also be automatically deactivated upon reaching a specific step in
the collections process.
You can specify which action
settles an account; full payment, partial payment, overdue items
only, etc. Forgiveness letters can also be issued once an account
settles.
Payment arrangements can be made to
stagger payments for customers with overdue balances. This can help
prevent accounts from becoming bad debt.
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